Accommodation

GUARANT International (further referred to also as the Congress Secretariat) has been appointed as the official hotel accommodation agent for the 3rd Congress of European ORL-HNS, Prague 2015 (ORL-HNS 2015) and will handle all related arrangements.

A number of hotels of various categories at reduced rates are available for participants of ORL-HNS 2015.

List of hotels available here
 

Group reservations

For group reservations please contact the Congress Secretariat at e-mail address orl-hns2015@guarant.cz, telephone number +420 284 001 444 or fax number +420 284 001 448. Our professional staff will assist you to find a suitable hotel for your stay and handle your reservation.

How to make a hotel reservation

In case of accommodation request please contact the Congress Secretariat by e-mail at orl-hns2015@guarant.cz.

To make a hotel reservation, it is necessary to fill in the online Accommodation Form that is available within the online gate.

Online Gate

Please note that the online Accommodation Form is only accessible with a password via the Online Gate. For the first time you will be asked for registration to the system. Simply fill in your e-mail address to which a validation e-mail will be sent. Then you will create your own password and fill in required details. Your password will be the same for all online forms.

Reservations will be processed on a “first come, first-served” basis. Due to heavy demand and the fact that distribution of rooms in many hotels is limited, please book your accommodation as soon as possible.

All rates quoted are per room per night including breakfast and 15% VAT. Should VAT change before the beginning of the Congress, the Congress Secretariat will automatically change the price of your hotel room and inform you in writing about the new rate.

Extras are to be paid directly at the hotel reception before departure.

Reservation confirmation

Standard Rates

A one-night deposit is required to guarantee the reservation. After the payment is received, your hotel reservation will be confirmed by e-mail. The remaining amount has to be paid directly to the hotel upon check-in/out.

A one-night deposit must be paid until 8 May 2015.

Non-Refundable Rates

Immediate full pre-payment is required to guarantee the Non-Refundable reservations. After the full payment is received, your hotel reservation will be confirmed by e-mail

In case you share the room with another congress participant, it is possible for each participant/roommate to pay only half of the total hotel expenses. Invoice can be issued upon request after the congress. Please include this request as a note in your accommodation form.

Cancellations, changes and refunds

Please inform GUARANT International about any amendments or cancellations in writing by e-mail (orl-hns2015@guarant.cz) or fax (+420 284 001 448). Telephone amendments will not be accepted.

Date of delivery of your written cancellation to the Congress Secretariat will be considered as the date of cancellation.

Please do not contact the hotel directly for any reservation changes or cancellations. The appro­priate refunds will be made after the congress.

The Congress Secretariat reserves the right to charge a handling fee of 30 EUR at any name change of a hotel reservation.

Cancellation conditions

The following cancellation conditions apply to the cancellation of a hotel reservation:

Standard Rates

Please note, that for shortening of your hotel reservation after check-in hotel regular cancellation conditions apply (cancellation fee can be up to 100% of cancelled nights).

In case of a no show, the room will be kept for the guest until 12 noon of the day following the date of expected arrival; then the room will be released.

Change of the arrival date has to be announced to the Congress Secretariat no later than 2 days prior your arrival, otherwise one-night cancellation fee will be charged. For reservations with non-refundable rates different cancellation policy applies.

Any changes of your reservation at Corinthia Hotel Prague have to be announced to the Congress Secretariat no later than 2 days prior your arrival. Hotel charges 1 night cancellation fee for reduction of the stay after check-in. For reservations with non-refundable rates different cancellation policy applies.

Any changes of your reservation at Holiday Inn PCC have to be announced to the Congress Secretariat no later than 2 days prior your arrival. Hotel charges 100% cancellation fee for reduction of the stay after check-in. For reservations with non-refundable rates different cancellation policy applies.

Non-Refundable Rates

No changes of non-refundable reservations (this includes name change) will be accepted, 100% cancellation fee will be applied.

Congress Secretariat will process all reservation requests by 4 June 2015 or at the regis­tration desk on site.

Please note that for any refund we reserve the right to charge 30 EUR handling fee.

Methods of payment

Accommodation expenses must be paid in EUR by one of the following methods:

1. Credit Card

For payments through the Online Payment System only MasterCard/Euro­card, Visa and Diners Club credit cards are accepted. These payments will be charged in EUR.

For payments using American Express credit cards please complete the Credit Card Payment Authorization Form and kindly send it signed by a card holder to the Congress Secretariat by fax (+420 284 001 448), not via e-mail for security reasons. The payment will be charged in Czech crowns (CZK) at the exchange rate of the Czech National Bank valid on the date of payment.

Credit Card Payment Authorization Form can be also used for MasterCard/Euro­card, Visa (will be charged in EUR) and Diners Club (will be charged in CZK).

2. Bank Transfer

Please note that payments by bank transfer will only be accepted by 15 May 2015. After this date only payments by credit cards will be accepted (either by using the Online Payment System or by submitting the Credit Card Payment Authorization Form) as mentioned above.

*The participant's name should be clearly legible otherwise the payment cannot be identified.

All payments made by bank transfer have to be net of all bank charges. The payer pays the bank charges of their bank, and the beneficiary pays the charges of their bank, if any.